Terms of Service
Last updated: January 15, 2025
•Effective: January 15, 2025
These Terms of Service govern your use of XAIOS Solutions' technology services, including AI development, IoT solutions, web development, mobile applications, and consulting services. Please read these terms carefully before using our services.
Quick Overview
Professional Services
Enterprise-grade AI, IoT, and development solutions
Data Protection
Your data security and privacy are our priority
Fair Terms
Transparent and balanced agreements for all parties
Acceptance of Terms
Agreement to Terms
By accessing or using XAIOS Solutions' services, including our AI development, IoT solutions, web development, mobile applications, and consulting services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Capacity to Accept
You represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are accepting these terms on behalf of a company or organization, you represent that you have the authority to bind that entity.
Modifications
We reserve the right to modify these terms at any time. We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services after such notification constitutes acceptance of the new terms.
Description of Services
AI Development Services
We provide custom artificial intelligence solutions, machine learning model development, intelligent automation systems, and AI integration services tailored to your business needs.
IoT Solutions
Our IoT services include smart device integration, sensor network development, IoT platform creation, and connected systems architecture for various industries and applications.
Web and Mobile Development
We offer comprehensive web development services, mobile application development for iOS and Android platforms, progressive web apps, and e-commerce solutions.
Consulting Services
Our AI and technology consulting services include strategic planning, digital transformation guidance, technology roadmapping, and implementation support for emerging technologies.
User Obligations and Conduct
Authorized Use
You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for ensuring that your use complies with all applicable local, state, national, and international laws.
Account Security
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.
Prohibited Activities
You may not use our services to engage in illegal activities, distribute malware, violate intellectual property rights, harass others, or attempt to gain unauthorized access to our systems or networks.
Content Responsibility
You are solely responsible for any content, data, or information you provide to us. You represent that you have all necessary rights and permissions to share such content with us for service delivery.
Intellectual Property Rights
Our Intellectual Property
All content, software, technologies, and materials provided by XAIOS Solutions, including but not limited to our AI models, proprietary algorithms, and development frameworks, remain our exclusive property.
Client Intellectual Property
You retain ownership of your pre-existing intellectual property. Any custom solutions we develop specifically for you will be owned by you, subject to our retention of underlying technologies and methodologies.
License Grants
We grant you a limited, non-exclusive, non-transferable license to use our services and any deliverables strictly in accordance with the agreed scope of work and these terms.
Third-Party Components
Our services may incorporate third-party components or open-source software. Your use of such components is subject to their respective license terms, which we will clearly identify.
Payment Terms and Billing
Service Fees
Service fees are specified in your project agreement or service contract. All fees are exclusive of taxes, which you are responsible for paying. We accept various payment methods as outlined in your contract.
Payment Schedule
Payment terms vary by service type and project scope. Typically, we require a deposit before work begins, with remaining payments due according to agreed milestones or monthly billing cycles.
Late Payments
Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law, whichever is lower. We reserve the right to suspend services for accounts more than 30 days overdue.
Refund Policy
Refunds are provided according to the specific terms outlined in your service agreement. Generally, work completed to specification is not refundable, but we will work with you to resolve any legitimate concerns.
Warranties and Limitations
Service Warranties
We warrant that our services will be performed with professional skill and care consistent with industry standards. We will remedy any material non-conformance at no additional cost within 90 days of delivery.
Technology Disclaimers
While we strive for excellence, AI and emerging technologies may have inherent limitations. We make no warranties regarding the absolute accuracy, completeness, or performance of AI-generated outputs.
Limitation of Liability
Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim, limited to the 12 months preceding the claim.
Excluded Damages
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Confidentiality and Data Protection
Mutual Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives termination of services.
Data Security
We implement industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security of your information.
Data Processing
Our data processing practices are governed by our Privacy Policy. We will process your data only as necessary to provide our services and in accordance with applicable data protection laws.
Prohibited Uses
You may not use our services for any of the following prohibited purposes:
Termination
Termination by Either Party
Either party may terminate services with 30 days written notice. Ongoing projects will be completed according to existing agreements, or terminated by mutual consent with appropriate compensation.
Immediate Termination
We may immediately terminate or suspend your access to our services if you violate these terms, engage in prohibited activities, or fail to pay fees when due.
Effect of Termination
Upon termination, your right to use our services ceases immediately. We will provide you with any completed work and return your confidential information as appropriate.
Governing Law and Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these terms or our services shall first be addressed through good faith negotiations. If resolution cannot be reached within 60 days, disputes may be submitted to binding arbitration or resolved in the courts of [Jurisdiction].
You acknowledge that any breach of these terms may cause irreparable harm for which monetary damages may be inadequate, and we may seek equitable relief including injunctive relief.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, please contact our legal team. We're here to help ensure you understand your rights and obligations.
Ready to Get Started?
By proceeding with our services, you acknowledge that you have read, understood, and agree to these terms.
Miscellaneous Provisions
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These terms, along with your service agreement, constitute the entire agreement between you and XAIOS Solutions.
Assignment
You may not assign these terms without our written consent. We may assign our rights and obligations under these terms.
Waiver
Our failure to enforce any right or provision does not constitute a waiver of such right or provision.