Privacy Policy
Last updated: January 15, 2025
At XAIOS Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our AI, IoT, and technology services.
Our Commitment to Privacy
XAIOS Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy describes how we collect, use, share, and protect information about you when you use our website, services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this privacy policy.
Scope of This Policy
This privacy policy applies to:
- Our website (xaios-solutions.com) and all related pages
- Our AI development and consulting services
- Our IoT solutions and platforms
- Our web and mobile application development services
- All communications between you and XAIOS Solutions
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, fill out a form, or communicate with us. This may include your name, email address, phone number, company name, and job title.
Technical Information
We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, and usage patterns.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our AI, IoT, web development, and consulting services. This includes processing your requests and delivering customized solutions.
Communication
We may use your contact information to send you service updates, marketing communications, and respond to your inquiries. You can opt out of marketing emails at any time.
Analytics and Improvement
We analyze usage data to understand how our services are used, identify trends, and improve our offerings. This helps us enhance user experience and develop new features.
Information Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as hosting providers, analytics services, and payment processors.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. We regularly update our security practices to address emerging threats.
Access Controls
We maintain strict access controls and regularly audit our systems. Only authorized personnel have access to personal information, and they are bound by confidentiality agreements.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us directly.
Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format. We will provide this within 30 days of your request.
Deletion Rights
You may request deletion of your personal information, subject to certain legal and contractual obligations. We will honor valid deletion requests within applicable timeframes.
International Data Transfers
Global Operations
As a technology company serving clients worldwide, we may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Adequacy Decisions
We transfer data only to countries with adequate data protection laws or under appropriate safeguards such as standard contractual clauses or binding corporate rules.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
When determining retention periods, we consider factors such as:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Our legitimate business interests
- Your relationship with us
Contact Us About Privacy
If you have any questions about this privacy policy or our privacy practices, please don't hesitate to contact us. We're here to help and ensure your privacy concerns are addressed.
Privacy Rights Requests
To exercise your privacy rights or request information about your data, please use our secure contact form.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide a summary of key changes when applicable
- Give you time to review changes before they take effect
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.